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At pk440, this policy sets out exactly what information we collect when you use your account, how we store it, and what choices you have over it. Access to our platform depends on your local law and eligible regions — read this policy to understand your rights before you continue.
When you open an account with pk440, we collect the details you provide during registration — your name, contact information, and the payment method you connect, whether that is bKash, Nagad, or Rocket. We also record activity tied to your account: login timestamps, device type, session duration, and transaction history linked to your wallet. This data serves two purposes. First, it lets us operate your account correctly — processing deposits through bKash or Nagad, matching withdrawals to the right wallet, and keeping your session consistent across the devices you switch between. Second, it helps us meet the compliance obligations that apply in the regions where our platform is available. We do not sell your personal data to third parties for marketing. We share information only where required by applicable law or where a payment processor — such as the bKash or Nagad gateway — needs it to complete a transaction you initiated. Data is stored on secured servers and access is restricted to authorised personnel. Your use of this platform and the data we hold is subject to the laws of your local jurisdiction and the eligible regions in which pk440 operates.
Deposits and withdrawals processed through bKash are logged against your account wallet. Transaction reference numbers, amounts, and timestamps are retained for the period required under applicable financial record-keeping rules in eligible regions.
Nagad transactions follow the same logging standard as bKash. Your Nagad wallet number is stored only in encrypted form and is never displayed in full within your account dashboard or shared with unrelated third parties.
Where Rocket is used as a payment method, the same data-handling rules apply. Transaction records are tied to your account ID and are accessible to you through the transaction history section of your account.
We record the device type, browser environment, and session timestamps each time you log in. This lets your account state carry over when you switch between your phone and another device without requiring you to repeat account steps.
This policy applies specifically to data collected through pk440's own platform — your account, your transactions, and your device sessions. It does not extend to third-party services you reach from our site, and it does not govern how payment processors like bKash or Nagad handle data on their own systems. Understanding the boundary helps you know where to direct questions.
Login credentials, session tokens, and device identifiers collected when you sign in or switch devices fall fully within this policy. We control how this data is stored, who can access it, and how long it is retained.
Payment records for bKash, Nagad, and Rocket transactions initiated through your pk440 account are covered here. The payment gateway's own handling of your wallet data is governed by that provider's separate policy.
Pages you visit, features you open, and time spent in different sections of the platform are logged as session data under this policy. This is used for account continuity and platform improvement, not for sale to advertisers.
Links to external sites, payment provider portals, or support tools outside pk440's own domain are not covered by this policy. Once you leave our platform, the third party's own data terms apply and we have no control over them.
You have concrete options for how your data is handled within pk440. You can review the personal details held on your account at any time by opening the account settings section after you log in — your registered contact information, linked payment methods, and transaction history are all visible there. If any detail is incorrect, the account settings page includes fields to update your contact information directly. For records you cannot edit yourself — such as historical transaction logs — you can raise a correction request through our support route and we will review it. If you want to understand what data we hold beyond what is visible in your account, or if you wish to request that certain records be removed where permitted under applicable law, the support contact paths in the next section are the right place to start. We aim to respond to data queries within a reasonable period, though response times depend on the nature of the request and the requirements of the eligible region.
Log in and open account settings to see your registered details, linked wallets, and full transaction history. Everything pk440 holds that is directly tied to your account activity is visible from that page.
Update your contact information through the account settings fields. For transaction records or details you cannot edit directly, submit a correction request via the support route and we will review what can be amended.
If you want to know more about what we hold, how long we keep it, or whether a specific record can be removed, contact us through the published support paths. State your account details and the specific data question so we can respond accurately.
Where local law in your eligible region gives you the right to request deletion of certain records, you can submit that request through support. We will confirm what can be removed and what must be retained under applicable financial or compliance rules.
If you have a question about this privacy policy, want to review what data we hold, or need to raise a correction, use the contact routes below. We do not publish response time commitments, but we handle data queries as a priority. Availability of support routes depends on your region.
Open the live chat widget from any page on pk440 while you are logged in. Identify your query as a privacy or data question so it reaches the right team.
Send your data query to the support email address listed in your account's help section. Include your account ID and a clear description of the data you are asking about.
The help centre accessible from your account dashboard includes a data and privacy section with answers to common questions about records, retention, and your rights.
We apply a consistent set of controls across every part of the platform that touches your personal data. Cookies are used to maintain your session state — keeping you logged in as you move between sections — and to remember your account preferences across devices. You can manage cookie preferences through your browser settings, though disabling session cookies will affect how your account functions. Account security relies on the login credentials you set; we do not store your bKash or Nagad PIN and we have no access to your mobile wallet password. If you believe your account has been accessed without your permission, use the account security section to change your credentials immediately and contact support to flag the issue.
We keep your account and transaction records for the period required under the financial and compliance rules applicable to eligible regions. When that period ends, records are deleted or anonymised according to our internal retention schedule.
Session cookies keep your account active as you navigate the platform and carry your preferences across devices. Analytics cookies help us understand how the platform is used in aggregate. No cookies are shared with advertising networks.
Your login credentials are stored in hashed form. We do not hold your bKash, Nagad, or Rocket wallet PIN. If you suspect unauthorised access, change your password immediately from account settings and notify support.
When this policy changes in a material way, we will note the update date at the top of this page. Continued use of your account after a policy update means you have had the opportunity to review the revised terms.
These questions cover what we are asked most often about data, account records, and your rights under this policy.
We collect the registration details you provide — name, contact information, and linked payment method such as bKash or Nagad — along with login timestamps, device type, and transaction records generated by your account activity. We do not collect data beyond what is needed to operate your account.
Yes. Log in and open account settings to view your registered details, linked wallets, and transaction history. If you want a broader picture of what we hold beyond that view, contact support with your account ID and we will respond with the relevant information.
Transaction records for bKash, Nagad, and Rocket are logged against your account ID with the reference number, amount, and timestamp. Wallet numbers are stored in encrypted form and are never displayed in full. These records are accessible to you through the transaction history section of your account.
We share data only where required by applicable law or where a payment processor needs it to complete a transaction you initiated. We do not sell personal data to advertisers or marketing platforms. Third-party payment gateways like bKash and Nagad handle their portion of transaction data under their own policies.
For details you can edit yourself, use the account settings page. For transaction records or a removal request, contact support through live chat or the support email in your account help section. We will confirm what can be changed and what must be retained under applicable rules in your eligible region.
Access to pk440 and the data rights available to you depend on your local law and the eligible regions in which the platform operates. If you are in Bangladesh, the same data handling described in this policy applies to your account, and you can raise any data question through the support routes listed on this page.